Frequently Asked Questions
Please see the answers to some of our most frequently asked questions. If you still can't find what you're looking for, kindly send us a message through the contact form.
What is this service?
Who can use this service?
We’re two brides, or two grooms. Can we use the service?
Can I use the platform for planning other events?
Are wedding projects free?
Do you have any limits for wedding projects?
How can I share wedding project data with someone?
How does synchronization work?
How can I find a venue or vendor?
Can I customize wedding project features visibility?
What is cloning?
Who can delete my wedding project?
What does “unfollow project” mean?
I can't find my existing project, what happened?
How is pricing calculated for the Business profiles?
Do you have a free plan for Business profiles?
Is there any way to make sure my business appears first in the search results?
How is payment processed?
Do you offer refunds?
Can I change my payment method/card?
What happens if my payment fails? E.g. an expired credit card.
What happens if I cancel my subscription?