Frequently Asked Questions
Please see the answers to some of our most frequently asked questions. If you still can't find what you're looking for, kindly send us a message through the contact form.
What is this service?
Who can use this service?
We’re two brides, or two grooms. Can we use the service?
Wedding projects
Are wedding projects free?
Do you have any limits for wedding projects?
How can I share wedding project data with someone?
How does synchronization work?
How can I find a venue or vendor?
Can I customize wedding project features visibility?
What is cloning?
Who can delete my wedding project?
What does “unfollow project” mean?
I can't find my existing project, what happened?
Business profiles
How is pricing calculated for the Business profiles?
Do you have a free plan for Business profiles?
Is there any way to make sure my business appears first in the search results?
How is payment processed?
Do you offer refunds?
Can I change my payment method/card?
What happens if my payment fails? E.g. an expired credit card.
What happens if I cancel my subscription?